Terms of Service

Effective 15 October 2026

These terms explain the rules for using our website. They apply to browsing and using the public pages of the website. If you buy a product or subscribe to a service, separate sales or service terms may also apply.

1.Who we are

This website is operated by BravoEcho Ltd (“we”, “us” or “our”), trading as BravoEcho, a company registered in England and Wales under company number 17492905. Our registered office is Barttelot Court, Barttelot Road, Horsham, Sussex, RH12 1DQ, UK.

You can contact us at support@bravoecho.ai or +44 1273 319280. 

2.Using our website

You may browse our website for lawful personal or business purposes. You must not use it in a way that breaks the law, infringes anyone’s rights, disrupts the website, introduces malicious software, attempts unauthorised access, or scrapes content in a way that unreasonably burdens our systems.

You are responsible for ensuring that your device and internet connection are suitable and secure.

3.Information on the website

We aim to keep website information accurate and up to date, but general information may change or contain errors. Website content is provided for information only and is not professional advice. Check important information with us before relying on it.

Descriptions of products or services on public pages are not, by themselves, an offer to enter into a contract. Any purchase or paid service will be governed by applicable terms provided before you commit.

4.Ownership and permitted use

Unless stated otherwise, the text, design, software, trade marks, images and other materials on this website belong to us or our licensors and are protected by intellectual property law.

You may view pages, download incidental copies and print reasonable extracts for your own lawful use, provided you do not remove ownership notices. You must obtain our written permission before reusing substantial content commercially, copying our branding, or republishing website material.

5.Information you send us

If you contact us or submit information using our website, you must ensure it is accurate, lawful and does not infringe someone else’s rights. Do not send confidential or sensitive information through an ordinary contact form unless we specifically ask for it using an appropriate secure method.

We will handle personal information in accordance with our Privacy Notice.

7.Availability and security

We may update, change, suspend or discontinue parts of the website for operational, maintenance or security reasons. We cannot guarantee that the website will always be available, uninterrupted or free from errors. We take reasonable steps to maintain website security, but no internet service is completely risk-free.

8.Liability and your legal rights

Nothing in these terms limits or excludes liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any rights and remedies you have under consumer law.

To the extent permitted by law, we are not responsible for losses caused by matters outside our reasonable control or by your misuse of the website. If you use the site for business purposes, we are not liable for indirect or consequential business losses arising solely from use of the public website. These terms do not override any separate contract we enter into with you.

9.Privacy and cookies

Our Privacy Notice explains how we collect and use personal information, including our use of cookies and similar technologies.

10.Changes to these terms

We may update these terms to reflect changes to the website, our practices or the law. The current version will be published on this page with its effective date. Significant changes may also be highlighted on the website. Your continued use of the public website after changes take effect means the updated terms apply to future use; this does not change contracts already agreed.

11.Governing law and disputes

These terms are governed by the laws of England and Wales. If you are a consumer living in Scotland or Northern Ireland, you retain any mandatory rights and protections available under the laws of your home nation and may bring proceedings in a court with jurisdiction under applicable law. Business users agree that the courts of England and Wales have exclusive jurisdiction, subject to any mandatory legal rules.

If you have a concern, contact us first at support@bravoecho.ai so that we can try to resolve it.

12.Contact details

  • BravoEcho operated by BravoEcho Ltd 
  • Registered office: Barttelot Court, Barttelot Road, Horsham, Sussex, RH12 1DQ, UK
  • Company number: 17492905 | Registered in: England and Wales 
  • Email: support@bravoecho.ai | Phone: +44 1273 319280 | Website: www.bravoecho.ai